IM Energy Forum Masterclass

Monday 31st October 2011

Kippie Lodge

The Service Management Masterclass will take place on Monday the 31st of October in Aberdeen.

If you are interested in attending, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Start	End	Session	Presenter	Company
08:45	09:15	Registration and Coffee
9:15	09:30	Welcome	Neale Stidolph	Amor
9:30	10:00	What is Service Management?	Fionnuala	RGU/Amor
10:00	11:00	ITIL	Carolanne Rothnie	Amor
11:00	11:20	Coffee Break
11:20	12:20	Engineering DC Benchmarking	Fionnuala	RGU/Amor
12:20	1:20	Lunch
1:20	2:30	Engineering Projects	Mike Grant	Total
2:30	2:50	Coffee Break
2:50	3:50	Why we use service management (workshop)	David Whitson	Total
3:50	4:20	Advances in IM education at RGU	Dr Laura Muir	RGU
4:20	4:30	Closing remarks	Neale Stidolph	Amor

IM Energy Forum members are entitled to up to three places each as part of their membership.

Masterclass topics are chosen in response to Forum needs. If you have a topic you would like to see covered, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it , your suggestions are invaluable.

IMenergy

Last Updated on Tuesday, 13 September 2011 10:19

Membership Benefits

Improve your service:

Gain industry insight - access and participate in sector specific research and publications.
Benefit from industry innovations and best practice - access information through the web portal when ever suits you and attend round tables, site visits and events throughout the year.
Learn about issues you’re interested in - the content of the programme is shaped by the members.
Opportunity to network - our events provide an opportunity for you to interact with your peers, industry experts, academics and technology providers.
Spread knowledge across the business - membership provides access to events for up to 3 people per organisation.